VIP Rewards Club Membership — Terms and Conditions

The Ross-Simons VIP Rewards Club Membership is only available to residents of the United States. Membership runs for a 1-year period, beginning on the purchase date. Your coupons will arrive in 2 to 4 days. Benefits include:

  • Free 2-day domestic shipping (2 business days) for online and phone jewelry purchases
  • Free domestic shipping on returns using return form provided by Ross-Simons
  • Three $50 gift coupons, good for merchandise purchases during designated time periods. Limit one coupon per order, please
  • Priority member phone number
  • Exclusive member-only savings events

Free shipping is only available to addresses in the United States.

You may authorize annual renewal of your membership by credit card. With automatic renewal, your credit card will be charged for the membership fee then in effect at the time of renewal, and your VIP Rewards Club benefits will continue without interruption. We will send you a renewal reminder approximately 30 days before your credit card is charged. While we reserve the right to discontinue the VIP Rewards Club Membership program at any time, all of your club benefits will be honored to the end of your membership period.

In the event the program is discontinued, automatic renewals will be discontinued and existing members will be notified of any changes that affect the current membership year. For more information about the VIP Rewards Club Membership, to purchase or terminate a membership, or to start or stop automatic renewal of a membership, contact Ross-Simons Customer Service by postal mail at: Ross-Simons, 9 Ross-Simons Drive, Cranston, Rhode Island 02920; or by email at customerservice@ross-simons.com; or by calling the VIP Rewards Club priority line at 800-835-3799.

Money Back Guarantee

Memberships may be cancelled for a full refund at any time within 90 days of purchase if the coupons have not been redeemed. After 90 days, there are no refunds. Memberships cancelled within 90 days with 1 coupon redeemed will be credited for $45. Memberships cancelled within 90 days with 2 or more coupons redeemed will receive no credit.

Sales Tax

If you live a state where we collect Sales Tax, your VIP Rewards Membership will not be taxed at the time of purchase. However, all purchases made with a coupon will be taxed at the full value of the purchase before the coupon is applied.

Terms and Conditions for Coupons

Limit one coupon per order.

Each coupon is valid for a single use only: Any unused coupon balance is forfeited after a single use; no cash or credit is given for any unused coupon balance.

Coupons are redeemable by: phone, online at www.ross-simons.com or in our store in Warwick, RI. See our Store Locator at www.ross-simons.com for address.

Coupons must be used by the member to whom they were issued and may not be duplicated or transferred to a third party.

Coupons are not redeemable for cash, except where required by law. Coupons are not valid on gift certificates, prior purchases, or toward the purchase or renewal of VIP Rewards Club Memberships. Coupons may not be used to pay sales tax.

Coupons expire on the date listed on the face of the coupon. Coupons expire three, six, and twelve months from the date of issue.

We reserve the right to reject a coupon that we believe has been altered or otherwise presented in violation of these rules; our decision to reject a coupon is final. Coupons are void where prohibited by law.

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