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About Us

Domestic Shipping & Handling

Order by December 22nd at 9AM ET. for Guaranteed Christmas Delivery

CHRISTMAS DELIVERY CUTOFF: ORDER BETWEEN WEDNESDAY, DECEMBER 19, 2:01PM ET AND SATURDAY, DECEMBER 22, 9:00AM ET. Ross-Simons will ensure on-time domestic Christmas delivery on in-stock, non-personalized orders placed by 9AM ET on Saturday, December 22, 2018. Simply select Guaranteed Christmas Delivery (Overnight Shipping) at checkout and Ross-Simons will make sure it is shipped on-time ($20 upgrade fee applies). We regret that Overnight Shipping cannot deliver to PO Boxes or APO/FPO addresses. Overnight Shipping is not available in select zip codes. Recipient's telephone number and valid credit card required on all orders. Items that are weight or size prohibitive may not qualify for Ross-Simons Overnight Shipping.

Free Regular Shipping

  • On All Orders $250 and Over
  • 7-10 Business Days

$7.95 Regular Shipping

  • On All Orders Under $250
  • 7-10 Business Days

Express Delivery

  • Add $10 to Shipping Total
  • 2 Business Days
  • Order by 1pm EST, Mon-Fri

Overnight Delivery

  • Add $20 to Shipping Total
  • 1 Business Day
  • Order by 1pm EST, Mon-Fri

Regular and Express Domestic Shipping

Regular Delivery for in-stock merchandise is 7-10 business days. For Express Delivery, add $10. For Overnight Delivery add $20.

Overnight Shipping is available for delivery on the next regular business day. Express 2-Day Shipping is available for delivery in 2 regular business days. All Express Delivery orders need to be placed by 1:00pm EST, Monday through Friday, to qualify for express delivery. Saturday is not a regular business day: if you require Saturday delivery, please contact us at 1-800-835-0919 for delivery options based upon your specific location.*

Shipments to Alaska and Hawaii follow the same rate schedule, however Regular Delivery will take an extra 3 days.

If we're temporarily out of stock, you will be notified accordingly.

Some of our items are shipped directly from the manufacturer. In that case, please allow approximately 2 weeks from the date your order was placed.

If your order value is greater than $1,000, a signature will be required at the time your package is delivered.

*We regret that Express or Overnight Service cannot deliver to PO Boxes or APO/FPO addresses. Recipient's telephone number is required on all orders. Note: Items that are weight or size prohibitive or require resizing or personalization may not qualify for Express or Overnight Service.

Shipping Promotions

Any promotional discount or allowance (i.e. Free Shipping) will be applied when the order is processed through our order department. Free Shipping offers do not include premium shipping charges or International orders.