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Questions & Answers


What forms of payment are accepted for online purchases?

We accept MasterCard, Visa, American Express, Discover, PayPal, Apple Pay, and Ross-Simons Preferred credit cards. Gift Certificates and merchandise credits may also be used as payment.

How does the Ross-Simons Preferred card work?

Apply for the Ross-Simons Preferred Card. See Terms.

How do I access my Ross-Simons Preferred Card and pay my bill?

You can access your Ross-Simons Preferred Card account at Ross-Simons Preferred Card Account.

What is SMARTpay?

Now collecting the jewelry of your dreams has never been easier or more affordable with SMARTpay — an easy way to buy fabulous jewelry in monthly installments without breaking the bank. It's convenient, easy and interest free.

Select pieces from the Ross-Simons Collection are offered with SMARTpay, and you can choose this payment option when you see SMARTpay on our item detail page. If you select SMARTpay, the cost of your purchase is divided into as many as five equal monthly payments.

We will bill your credit card for the first monthly installment plus tax and shipping and handling fees when the item is purchased. The balance is then automatically billed to your credit card in equal monthly installments beginning 30 days after the original order date.

SMARTpay is only available on credit card orders made with a major credit card. No Ross Simons Preferred Card, PayPal Credit, or gift certificates, please. SMARTpay orders are subject to acceptance and approval by Ross-Simons and may require a credit check and approval through Credit Bureaus and reports. Customers may contact Ross-Simons Customer Service to inquire if a credit report was requested and obtain the contact information for the credit agency that provided the report (if applicable).