Nowhere is the phrase "Virginia is for Lovers" more true than at the Ross-Simons store in Woodbridge, at Potomac Mills Mall. Diamonds, gemstones, silver and gold...anything that your loved one could possibly want, Ross-Simons has, and at prices that are always affordable. Since 1952 Ross-Simons has promised its customers luxury for less, and that is a promise that we make good on every day, especially at our Potomac Mills outlet store.
The next time you crave a shopping experience like no other, pay a visit to Potomac Mills, a shopper's paradise. The next time you are in the market for an exquisite piece of jewelry, think of Ross-Simons.
1 review for "Ross-Simons Jewelry Store in Potomac Mills VA"
1.0 out of 5.0
poor service
The customer service at this store is very poor. I purchased a very expensive pair of earrings, and every time I called to make a payment on the earrings I was told my card was declined. It took a phone call to the home office to get my payment to go through. I knew there was nothing wrong with the card because I used it on a daily basis.
They shipped the earrings to me, and when I received them the clasp was very loose. I took the earrings back to the store, and I was told that they had a jeweler that could fix the clasp without a problem. I called back the next day, and was told the earrings had to be sent back ot their home office. I told them when I walked into the store that I did not want them sent out.
I love the jewelry at Ross-Simons, but really do not like dealing with this store.