100% GUARANTEE

Ross-Simons at a Glance:

• 30-day 100% Satisfaction Guarantee
• 4 million satisfied customers
• 14 retail stores throughout the country
• Open 24/7 to take your call at 1-800-835-0919
• 1000's of fabulous selections in the Web's most extraordinary jewelry store
• Easy 3-step bridal ring-builder
• 100% secure shopping

100% Satisfaction Guaranteed! We're committed to providing you with great customer service and making a return as easy as possible. That's our promise to our customers!

30-DAY NO-RISK RETURN POLICY & GUARANTEES

If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any unused merchandise that has not been engraved or customized for a refund, credit or exchange (minus shipping & handling). Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Assurance Specialists. Merchandise that is damaged or altered in any way by a Jeweler other than Ross-Simons cannot be returned. A merchandise credit will be issued if merchandise received as a gift is returned by the recipient. Items that have been personalized cannot be returned.

Click here for Return Instructions.