Customer Care

How do I find answers to my questions?

Click a topic in the menu to the left to see a list of common questions and answers.

How do I contact Ross-Simons?

To contact Customer Service online, click here. You can call us at 800-835-0919. You can also mail us at: Ross-Simons, Customer Service, 9 Ross-Simons Drive, Cranston, RI 02920.

How can I provide my opinion regarding this Website?

Our online survey contains 10 questions and will take you less than 5 minutes to complete. This is your opportunity to impact the services and features provided by Ross-Simons. All answers will be kept confidential and will be used by Ross-Simons to enhance our website. Our goal is always to provide you with the best possible online shopping experience. We value your opinions.