Customer Care

Christie Brinkley Jewelry is available exclusively at Ross-Simons, and Ross-Simons Customer Care Representatives are at your service Monday-Friday 8am-10pm EST, Saturday 8am-6pm and Sunday 10am-6pm.

Please call the Christie Brinkley Jewelry line Toll-Free at 888-838-0822 if you are unable to find what you need below.

How do I find answers to my questions?

Click a topic in the menu to the left to see a list of common questions and answers.

How do I contact Ross-Simons?

To contact Customer Service online, click here. You can call us at 888-838-0822. You can also mail us at: Ross-Simons, Customer Service, 9 Ross-Simons Drive, Cranston, RI 02920.

Email Subscription

Click here to subscribe to Ross-Simons email and receive Christie Brinkley Jewelry updates as well as Ross-Simons special Web offers. Click here to unsubscribe from email or update your email address.

Gift Certificates

Send a gift that's always the right thing — either electronically or in paper form. Want to use a gift certificate – here's how. All Ross-Simons gift certificates can be used on your Christie Brinkley Jewelry purchase.

Monogramming Services

Please call for details on character limits corresponding to individual items. We cannot accept returns on personalized items. Please click here to see available monogram styles.

Privacy Policy

Ross-Simons is committed to respecting your privacy.

Request a Catalog

Elegantly illustrated with stunning photographs of our fine jewelry and luxury gifts, including the latest pieces from the Christie Brinkley Jewelry collection. Click here to request a catalog or change your mailing preferences.

Return Instructions & Guarantees

Please click for return instructions and to learn about our 30-day no-risk return policy.

Ring Sizer

Measure your finger with our easy to use ring sizer. Get Adobe^® Reader^®

Security Policy

Ross-Simons understands your concerns regarding Internet security.

Shipping & Handling and Sales Tax

Estimate delivery costs and time of delivery. Also, learn about handling charges and state sales taxes.

How can I provide my opinion regarding this Website?

Our online survey contains 10 questions and will take you less than 5 minutes to complete. This is your opportunity to impact the services and features provided by Ross-Simons. All answers will be kept confidential and will be used by Ross-Simons to enhance our website. Our goal is always to provide you with the best possible online shopping experience. We value your opinions.