Ross-Simons' Security Statement
Ross-Simons understands your concerns regarding Internet security. The Ross-Simons secure software encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
The Internet is as secure as using your credit card in a store or over the phone. However, in the event of any unauthorized use of your credit card, most banks either cover all charges that result from the unauthorized use, or may limit your liability to just $50.00.
Here is how the Secure Server Works
Starting Your Order
Every order at www.ross-simons.com is secure. All data submitted via the checkout form is encrypted using SSL (Secure Sockets Layer) encryption.
Making a Positive ID
After you've selected items to purchase, you'll be prompted to continue your order by clicking on the "Checkout", located on your "Shopping Cart" page. At this point, your browser looks for a "site certificate" to confirm that it is communicating with www.ross-simons.com. Once a positive ID is made, your order continues.
Entering "Secure Mode"
At this point, your computer and our server begin communicating in secure mode, sending data back and forth in an encrypted format. We are ready to ask you for your credit card information. The encryption features of browser software are exceptionally powerful and ensure the security of this data as it is transmitted to our server.
Your Order Is Complete
What Happens Next? The credit card numbers are placed in the SQL database on the Ross-Simons web server. A user must have logon privileges on the web server (requiring a password) to be able to access the database, which also requires a password.
Order information, including the credit card numbers, is retrieved by the staff at Ross-Simons through a web interface. This interface challenges the user for a password twice, and then "expires" the session after ten minutes, requiring the user to logon again. All communications during these sessions are encrypted again using SSL. No credit card numbers are ever sent via e-mail, due to the fact that e-mail is not secure.
How can you tell if you're in Secure Mode?
The standard, unsecured URL address begins "http://". When you enter secure mode, the beginning of the URL address will change to "https://"; the "s" stands for secure. Most browsers in secure mode display a padlock at the top of the browser window. Mozilla Firefox© displays a padlock symbol next to the URL address at the top of the browser window and at the bottom right of the browser window. Microsoft Internet Explorer©, will display a padlock symbol at the bottom right of your browser window when the browser is in secure mode.